F.A.Q

🤔WHY DO SOME PRODUCT IMAGES LOOK BLURRED, CENSORED OR HAVE LINES?

SOME IMAGES MAY APPEAR WITH LINES, BLUR OR PARTIAL CENSORSHIP FOR STORE SECURITY AND TO PROTECT OUR PRODUCT SOURCING. THIS DOES NOT AFFECT THE ITEM YOU RECEIVE. ALL PRODUCTS ARE BRAND NEW AND EXACTLY AS SHOWN IN OUR SOCIAL CONTENT.IF YOU WANT TO SEE THE UNCENSORED VERSION OF ANY PRODUCT, CHECK OUR OFFICIAL SOCIALS: TIKTOK & INSTAGRAM (@HIDDEN.DEPT_ORIGINAL).

📍 HOW CAN I TRACK MY ORDER?

YOU WILL RECEIVE A TRACKING NUMBER BY EMAIL ONCE YOUR ORDER IS SHIPPED.
YOU CAN PASTE YOUR TRACKING NUMBER DIRECTLY ON OUR TRACKING PAGE TO SEE THE LIVE STATUS OF YOUR PACKAGE.
IF YOU HAVE ANY QUESTIONS, MESSAGE US AT HIDDEN.DEPTORIGINAL@GMAIL.COM

👀 HOW DO I KNOW THE QUALITY IS GOOD?

EVERY ITEM IS CHECKED BEFORE SHIPPING TO ENSURE YOU RECEIVE TOP TIER QUALITY. YOU CAN ALSO CHECK OUR QUALITY ON OUR VIDEOS IN TIKTOK/IG

🌍 DO YOU SHIP INTERNATIONALLY?

YES, WE SHIP TO MULTIPLE COUNTRIES. SHIPPING COSTS ARE CALCULATED AT CHECKOUT.

🛡️ HOW DO I KNOW YOU ARE TRUSTWORTHY?

YOU CAN CHECK OUR VIDEOS AND CUSTOMER FEEDBACK ON TIKTOK AND INSTAGRAM. WE SHOW REAL ORDERS, REAL PACKAGING AND REAL CLIENT RESULTS.

💸DO YOU COVER DUTIES FOR CANADA AND MEXICO?

YES — DUTIES FOR CANADA AND MEXICO ARE COVERED BY US, SO YOU DON’T PAY EXTRA FEES.