Privacy policy

LAST UPDATED: APRIL 5, 2026

THIS PRIVACY POLICY DESCRIBES HOW HIDDEN DEPT (“WE”, “US”, “OUR”) COLLECTS, USES, AND PROTECTS YOUR PERSONAL INFORMATION WHEN YOU VISIT OR MAKE A PURCHASE FROM OUR STORE.

BY USING OUR WEBSITE, YOU AGREE TO THE PRACTICES OUTLINED BELOW.


1. INFORMATION WE COLLECT

WE MAY COLLECT THE FOLLOWING TYPES OF INFORMATION:

A. PERSONAL INFORMATION

-NAME

-EMAIL ADDRESS

-SHIPPING ADDRESS

-BILLING ADDRESS

-PHONE NUMBER

-PAYMENT INFORMATION (PROCESSED SECURELY BY THIRD‑PARTY PROVIDERS)

B. AUTOMATICALLY COLLECTED INFORMATION

-IP ADDRESS

-DEVICE TYPE

-BROWSER TYPE

-COOKIES AND TRACKING DATA

-PAGES VIEWED AND TIME SPENT ON THE SITE

C. ORDER INFORMATION

-ITEMS PURCHASED

-ORDER HISTORY

-COMMUNICATIONS RELATED TO YOUR ORDER


2. HOW WE USE YOUR INFORMATION

WE USE YOUR INFORMATION TO:

-PROCESS AND FULFILL ORDERS

-SEND ORDER CONFIRMATIONS AND UPDATES

-PROVIDE CUSTOMER SUPPORT

-IMPROVE OUR WEBSITE AND SERVICES

-DETECT AND PREVENT FRAUD

-SEND MARKETING EMAILS (ONLY IF YOU CONSENT)


3. SHARING YOUR INFORMATION

WE MAY SHARE YOUR INFORMATION WITH:

A. SERVICE PROVIDERS

-PAYMENT PROCESSORS (E.G., SHOPIFY PAYMENTS, PAYPAL)

-SHIPPING CARRIERS

-WEBSITE HOSTING SERVICES

-ANALYTICS PROVIDERS

THESE PARTNERS ONLY RECEIVE THE INFORMATION NECESSARY TO PERFORM THEIR SERVICES.

B. LEGAL REQUIREMENTS

WE MAY DISCLOSE INFORMATION IF REQUIRED BY LAW OR TO PROTECT OUR RIGHTS.


4. COOKIES & TRACKING TECHNOLOGIES

WE USE COOKIES TO:

-IMPROVE WEBSITE PERFORMANCE

-PERSONALIZE YOUR SHOPPING EXPERIENCE

-ANALYZE TRAFFIC AND USER BEHAVIOR

YOU CAN DISABLE COOKIES IN YOUR BROWSER SETTINGS, BUT SOME FEATURES MAY NOT FUNCTION PROPERLY.


5. DATA SECURITY

WE USE INDUSTRY‑STANDARD SECURITY MEASURES TO PROTECT YOUR INFORMATION. HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET IS 100% SECURE.


6. YOUR RIGHTS

DEPENDING ON YOUR LOCATION, YOU MAY HAVE THE RIGHT TO:

-ACCESS THE PERSONAL DATA WE HOLD

-REQUEST CORRECTIONS

-REQUEST DELETION

-OPT OUT OF MARKETING EMAILS

-REQUEST A COPY OF YOUR DATA

TO EXERCISE THESE RIGHTS, CONTACT US AT THE EMAIL BELOW.


7. DATA RETENTION

WE RETAIN YOUR INFORMATION ONLY AS LONG AS NECESSARY FOR:

-ORDER PROCESSING

-LEGAL OBLIGATIONS

-FRAUD PREVENTION

-BUSINESS RECORDS


8. CHILDREN’S PRIVACY

OUR WEBSITE IS NOT INTENDED FOR INDIVIDUALS UNDER 13. WE DO NOT KNOWINGLY COLLECT INFORMATION FROM CHILDREN.


9. CHANGES TO THIS POLICY

WE MAY UPDATE THIS PRIVACY POLICY AT ANY TIME. THE “LAST UPDATED” DATE WILL REFLECT THE MOST RECENT CHANGES.


10. CONTACT US

FOR QUESTIONS ABOUT THIS PRIVACY POLICY OR YOUR DATA, CONTACT US:

📩 EMAIL: HIDDEN.DEPTORIGINAL@GMAIL.COM