LAST UPDATED: APRIL 5, 2026

BY ACCESSING OR USING THE HIDDEN DEPT WEBSITE, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ THEM CAREFULLY BEFORE USING OUR STORE.

1. GENERAL CONDITIONS

BY USING OUR WEBSITE, YOU REPRESENT THAT YOU ARE AT LEAST THE AGE OF MAJORITY IN YOUR JURISDICTION. YOU MAY NOT USE OUR PRODUCTS FOR ANY ILLEGAL OR UNAUTHORIZED PURPOSE.

WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE FOR ANY REASON AT ANY TIME.

2. ACCURACY OF INFORMATION

WE MAKE EVERY EFFORT TO DISPLAY PRODUCT INFORMATION, COLORS, AND DETAILS AS ACCURATELY AS POSSIBLE. WE DO NOT GUARANTEE THAT YOUR DEVICE’S DISPLAY OF ANY COLOR OR PRODUCT DETAIL WILL BE ACCURATE.

ALL PRODUCTS ARE UNBRANDED STREETWEAR CLOTHING AND MAY VARY SLIGHTLY FROM PHOTOS DUE TO LIGHTING OR MANUFACTURING DIFFERENCES.

3. PRICES & PRODUCT AVAILABILITY

PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. WE RESERVE THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS AT ANY TIME.

WE ARE NOT LIABLE FOR ANY PRICE CHANGES, DISCONTINUATIONS, OR PRODUCT UNAVAILABILITY.

4. BILLING & ACCOUNT INFORMATION

WE RESERVE THE RIGHT TO REFUSE ANY ORDER YOU PLACE WITH US. WE MAY LIMIT OR CANCEL ORDERS AT OUR DISCRETION, INCLUDING ORDERS PLACED UNDER THE SAME CUSTOMER ACCOUNT, SAME PAYMENT METHOD, OR SAME SHIPPING ADDRESS.

YOU AGREE TO PROVIDE CURRENT, COMPLETE, AND ACCURATE PURCHASE AND ACCOUNT INFORMATION.

5. SHIPPING & DELIVERY

ONCE AN ORDER IS PLACED, IT CANNOT BE MODIFIED OR CANCELED. SHIPPING TIMES ARE ESTIMATES AND MAY VARY DUE TO CARRIER DELAYS OR OTHER FACTORS OUTSIDE OUR CONTROL.

WE ARE NOT RESPONSIBLE FOR:

-PACKAGES MARKED AS “DELIVERED”

-PACKAGES LOST DUE TO INCORRECT ADDRESSES

-PACKAGES RETURNED FOR INCOMPLETE ADDRESSES

FOR MORE DETAILS, PLEASE REVIEW OUR SHIPPING POLICY.

6. RETURNS & REFUNDS

ALL SALES ARE FINAL. WE DO NOT ACCEPT RETURNS, REFUNDS, OR EXCHANGES.

THE ONLY EXCEPTION IS IF YOU RECEIVE A DAMAGED OR INCORRECT ITEM. YOU MUST CONTACT US WITHIN 48 HOURS OF DELIVERY WITH PHOTOS AND ORDER DETAILS.

FOR MORE DETAILS, PLEASE REVIEW OUR RETURN & REFUND POLICY.

7. THIRD‑PARTY SERVICES

WE USE THIRD‑PARTY PROVIDERS FOR PAYMENT PROCESSING, SHIPPING, AND ANALYTICS. THESE PROVIDERS HAVE THEIR OWN PRIVACY POLICIES AND TERMS OF SERVICE.

WE ARE NOT RESPONSIBLE FOR ANY ISSUES ARISING FROM THIRD‑PARTY SERVICES.

8. PERSONAL INFORMATION

YOUR SUBMISSION OF PERSONAL INFORMATION THROUGH THE STORE IS GOVERNED BY OUR PRIVACY POLICY.

9. PROHIBITED USES

YOU ARE PROHIBITED FROM USING THE SITE OR ITS CONTENT FOR:

-ANY UNLAWFUL PURPOSE

-VIOLATING ANY LAWS OR REGULATIONS

-HARASSING, ABUSING, OR DISCRIMINATING

-UPLOADING MALICIOUS CODE

-INTERFERING WITH SECURITY FEATURES

WE RESERVE THE RIGHT TO TERMINATE YOUR USE OF THE SERVICE FOR VIOLATING ANY PROHIBITED USE.

10. LIMITATION OF LIABILITY

HIDDEN DEPT IS NOT LIABLE FOR ANY:

-INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES

-LOSS OF PROFITS

-LOSS OF DATA

-SHIPPING DELAYS

-PRODUCT MISUSE

YOUR USE OF OUR PRODUCTS AND WEBSITE IS AT YOUR OWN RISK.

11. CHANGES TO TERMS

WE MAY UPDATE OR MODIFY THESE TERMS AT ANY TIME. THE “LAST UPDATED” DATE WILL ALWAYS REFLECT THE MOST RECENT VERSION.

12. CONTACT INFORMATION

FOR QUESTIONS ABOUT THESE TERMS, CONTACT US:

📩 EMAIL: HIDDEN.DEPTORIGINAL@GMAIL.COM